At Royce World, we are committed to ensuring your satisfaction with every purchase. To uphold our dedication to quality and customer service, we offer the following Warranty & Return Policy

Warranty Assurance

Quality Assurance: We take pride in the quality of the products we offer. All products are carefully sourced, and we maintain partnerships with trusted brands. When you purchase from us, you can trust in the quality of your product.

 Manufacturer’s Warranty: Many of our products come with manufacturer’s warranties, which vary depending on the product and brand. These warranties cover defects in materials and workmanship, providing added peace of mind.

 Additional Warranty: In addition to manufacturer’s warranties, we offer our own warranty on certain products. This additional warranty is a testament to our confidence in the quality and durability of our offerings.

Return Policy

Customer Satisfaction: Your satisfaction is our top priority. If, for any reason, you are not satisfied with your purchase, you may request a return within 30 days of receiving the product. We want you to have confidence in your purchase.

Return Eligibility: To be eligible for a return, the product must be in its original condition, unused, and in the same packaging as received. Any products that show signs of wear and tear may not be eligible for return.

 Easy Return Process: To initiate a return, please contact our customer support team. They will guide you through the return process, including providing you with a Return Authorization Number (RMA). Please ensure that the RMA is clearly marked on the package.

 Refund or Exchange: Once we receive and inspect the returned product, we will process your refund or exchange promptly. Refunds will be issued to the original payment method used for the purchase.

Exceptions

Non-Returnable Items: Some products, such as personalized items or products that have been used or damaged by the customer, may not be eligible for return. Please check the product description for any specific return restrictions.

Manufacturer’s Warranty: For products covered by a manufacturer’s warranty, we encourage customers to contact the manufacturer directly for warranty claims. We will assist you in this process if needed.

 Our Warranty & Return Policy reflects our commitment to transparency, quality, and customer satisfaction. If you have any questions or require further assistance, please do not hesitate to contact our customer support team. Thank you for choosing Royce World as your trusted ICT solutions provider.